Terms and Conditions

Last updated: 11 November 2026

These terms are the agreement between you and the operator of papergames.io for using the website, the mobile apps and our developer services (together, "papergames.io"). By creating an account or using papergames.io you accept them. Please also read our Privacy Policy and our Content Moderation Policy, which is part of these terms.

1. Who we are

papergames.io is operated by Poly Bytes Sàrl, Chemin de la Planche-aux-Oies 4d, CH-1000 Lausanne, Switzerland, a Swiss limited liability company, referred to as "we" or "us". You can reach us at [email protected].

2. What papergames.io offers

  • Online board, card and paper games against other players or against computer opponents.
  • Rankings, ratings, public tournaments and tournaments organised by players.
  • Friends, a private inbox between friends, and chat between the players of a game.
  • Optional paid plans and passes, and virtual coins and items.
  • An API, webhooks and embeds that let other companies run games for their own users.

papergames.io is free to play and is supported by advertising on the website.

3. Age

You must be 13 or older to hold an account on your own. A child under 13 may only use papergames.io with the permission of a parent or a teacher. That parent or teacher accepts these terms for the child and is responsible for the child's use, including any purchase.

4. Your account

  • You can play as a guest with only a display name, or register with an email address and password, or with Google, Facebook, Discord or Apple. A guest account can later be turned into a registered account.
  • Guest and registered accounts can both chat in games and, once two players are friends, in the inbox. Some features, such as buying a plan and organising tournaments, need a registered account.
  • Keep your password and sign-in details to yourself. You are responsible for what happens under your account. Tell us at once if you think someone else is using it.
  • Your display name must follow our Content Moderation Policy. A name that breaks it is replaced automatically with a generated one.
  • You can delete your account at any time in your account settings.

5. Rules

When you use papergames.io you must not:

  • break the rules for names, chat and tournaments in the Content Moderation Policy;
  • cheat, including using engines, bots, browser scripts or another person to play for you, playing against your own accounts, or deliberately losing to change a rating;
  • stall or abandon games to annoy other players;
  • spam, scam, or harass other players;
  • attack, overload, reverse engineer or scrape papergames.io, or access it other than through our apps, our website or our published API;
  • use papergames.io in a way that breaks the law or another person's rights.

6. Moderation and enforcement

  • Names, messages and tournament texts are checked automatically, including by AI models, and reviewed by our moderators when players report them. The Content Moderation Policy describes the checks, the reports and the response times.
  • Our moderators are papergames.io staff. For safety and support, staff can read any conversation, including private inbox messages, and can act as any account.
  • When you join a tournament queue, the game checks the page for known cheating scripts, and a detection flags the account.
  • We can replace a display name, hide or remove a message, refuse a tournament name or description, warn an account, and ban an account. A second warning of the same type bans the account automatically.
  • A banned account keeps working, but it is removed from tournaments and the rankings, is matched only against computer opponents, cannot challenge friends and cannot send friend requests. We do not always notify the player.
  • A ban can also apply to every other account that shares the banned account's IP address, and to friend requests sent from the banned device.
  • We can also suspend or close an account that seriously or repeatedly breaks these terms. Any paid time left on a closed account is not refunded unless the law requires it.
  • You can contest a moderation decision by writing to [email protected], and you can ask for a person to review any automatic decision.

7. Computer opponents

Some opponents you meet in matchmaking and in tournaments are computer players, not people. This happens most when few players are online. Their profiles look like other players' profiles. Games against them count for your ratings, statistics and rankings in the same way as games against people. When you choose to play against the computer, the opponent is labelled as a robot.

8. Tournaments

  • Public tournaments are run by papergames.io. Players in them can earn coins and trophies, which have no cash value.
  • Registered players can organise their own tournaments. The organiser is responsible for the tournament, its name and description, and who takes part. Without a Gruppo pass, a tournament you organise accepts a limited number of players.
  • We can change, pause or cancel any tournament, for example to deal with cheating or a technical problem.

9. Virtual coins and items

  • Coins are a virtual currency for papergames.io only. You receive coins when you create an account and as tournament rewards, and you can buy more. You can spend them on avatars, emoji and point boosters.
  • Coins and items have no cash value. They cannot be exchanged for money, sold or transferred to another account, and they are lost when your account is deleted.
  • Coins you have spent are not refunded.
  • On the website, coins are sold by Xsolla, which is the merchant of record. In the mobile apps they are sold through the Apple App Store or Google Play. Those purchases follow the seller's terms and refund rules.

10. Paid plans and passes

  • Plus removes ads for you and for your opponents. Gruppo passes give tournament organisers more players and ad-free tournaments for their participants. Games as a Service gives companies access to our API. The features of each plan are described on its pricing page.
  • Plans and passes are sold through Stripe. The price, the currency, any taxes and whether a plan renews are shown at checkout before you pay.
  • Subscriptions renew automatically at the end of each period until you cancel. One-time passes, such as the 30-day and lifetime Gruppo passes, do not renew.
  • You can cancel a subscription at any time from your account page. Cancelling stops the next renewal; you keep access until the end of the period you have paid for. We do not refund part of a period.
  • Right of withdrawal. Consumers in some countries, including the EU, have a 14-day right to withdraw from an online purchase. Plans and passes start as soon as your payment is confirmed. Before you pay, checkout asks you to tick a box confirming that you agree to these terms, that you ask for immediate access, and that you understand you lose your 14-day right of withdrawal once access starts. Checkout does not take the payment until the box is ticked, and we keep a record of your confirmation.
  • If a free trial is offered, its terms are shown at checkout.
  • Deleting your account ends any plan at once and cancels its renewal. The rest of the paid period is not refunded.
  • We may change the price of a plan. A new price applies to a subscription only from the next period after we tell you, and you can cancel before then.

11. Developer services

  • Companies can use our API, webhooks and embeds with an API key. Keep your keys secret; you are responsible for all use of them. Usage limits depend on your plan.
  • Games created through your integration send you each player's display name, score and the id you use for them. You are responsible for your own users, for your own privacy notice and for how you use this data.
  • We can suspend a key that is abused or that puts papergames.io at risk.

12. Content you create

You keep the rights to what you write on papergames.io, such as your display name, messages and tournament texts. You allow us to store, show, check and remove it as needed to run papergames.io and to enforce these terms. You are responsible for what you write.

13. Our content

papergames.io, its games, graphics, avatars, sounds, software and brand belong to us or our licensors. You may use them only to play on papergames.io as these terms allow.

14. Availability and changes to the service

We work to keep papergames.io available, but we do not promise that it will always be available or free of errors. We can change, add or remove games and features.

15. Liability

  • Our total liability to you is limited to the amount you paid us through papergames.io, or USD 100 if you have not bought anything.
  • We are not liable for indirect or consequential loss, such as lost profit or lost data.
  • These limits do not apply to damage we cause intentionally or through gross negligence, or where the mandatory law of your country of residence does not allow them.
  • Advertising, sign-in services, app stores and payment providers are run by other companies under their own terms.

16. Law and courts

These terms are governed by Swiss law, excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG). The courts of Lausanne, Switzerland, where Poly Bytes Sàrl has its registered seat, have jurisdiction. If you are a consumer, you also keep the protection of the mandatory law of your country of residence and can bring a claim before the courts there.

If you have a complaint, please write to us first at [email protected] so that we can try to solve it.

17. Changes to these terms

We may update these terms. We publish the new version on this page with a new date. If a change affects your rights or a paid plan, we tell registered players before it applies. If you do not accept a change, you can stop using papergames.io and delete your account.

18. General

If part of these terms is invalid, the rest still applies. If we do not enforce a right at once, we do not give it up. These terms are written in English.

19. Contact

Poly Bytes Sàrl. Email: [email protected].